Unlike other superstores, our focus is on delivering exceptional service of the utmost quality to our valued customers. We stand ready to address any inquiries you may have regarding overlanding gears and parts, aiming to establish a profound connection with each individual we've had the privilege to assist.

You got it! See more about our Price Guarantee.

We offer easy and affordable financing, powered by Klarna and Shop Pay. 0% APR is available for up to 12-month financing on eligible purchases. Learn more about our Financing option, please click here

Being a family-operated business grants us the advantage of minimal operational costs in comparison to larger superstores. Our pricing doesn't include surplus amounts to compensate for advertising expenditures. Moreover, manufacturers recognize our affiliation, affording us substantial discounts that translate into remarkable savings for our cherished customers.

Our commitment rests in assuring you the most competitive pricing across our entire product range, a promise outlined in our Price Guarantee page. It's important to note that we adhere to the Minimum Advertised Price (MAP) guidelines to ensure equitable competition. Should you come across products offered at lower rates elsewhere, there's a possibility that these listings breach MAP regulations. Be careful when considering buying from competitors that are not sold by authorized dealers and that also are selling on other platforms such as eBay and Amazon. We stand by the certainty that our prices stand as the ultimate affordability benchmark.

We offer free shipping on orders over $100. It applies only for the customers in the United States. Please contact us for international shipping charges.

If your item(s) are available for immediate shipment, we will process the charges and get your order ready for shipment within 2 business days. We then will send the tracking information to the email address you provide while you check out. It usually takes 4-7 business days to deliver your order. If your item is on backorder or need to go through manufacturing process, we will reach out to you via email or phone call. We will notify you the estimate shipping time(from 2 days to 6 weeks) and confirm if you want to proceed.

After your order is dispatched from our warehouse, an email containing your tracking information will be sent to you. This will enable you to connect with the pertinent carrier and supply any supplementary details necessary for the smooth delivery of your parcel.

Once your order leaves our warehouse, we will send you an email with your tracking information.

We always aim to process your gears as soon as we receive your order. However, we might encounter some delays due to logistic issues, flat tires, manufacturer delay or transit routes. You might expect a delay between 3 to 10 business days. If it's still not arrived, please feel free to contact us and we'd be happy to help you out.

Yes, please visit our Return page for more details.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We need pictures to carry out a quick assessment on the item and ensure that you get your refund as soon as possible. Our engineering team will then verify and issue the refund if it's within our conditions. You can learn more from our Return page.

The refund procedure initiates once the item reaches our warehouse and undergoes assessment by our specialists to ascertain its compliance with the necessary criteria. Subsequently, the funds will be released, and you can anticipate receiving the refund within a span of 10-15 days.

We accept most major credit cards on our website.

We will cover the sales tax for you.

If you're eligible for a free gift along with your purchase, congrats! The gift is on its way! It will be shipped out separately from the gears package and it can take up to 7-10 business days to arrive. If you don't receive the gift within 10 business days of your purchase, please contact us and we will help you out.

In-stock items can be cancelled at no charge prior to shipping. For backorder or custom item, it cannot be cancelled. If your order has shipped, you must follow the return policy. There is an automatic 3% processing fee that will be charged when you cancel your order.

You will get a confirmation email right after placing an or der. If you do not receive the email, please contact us immediately. Once your order is shipped, you will also receive a tracking information.